Close

Not a member yet?Register now and get started.

lock and key

Sign in to your account.

Account Login

Blog

27 Jun. 2017 Posted by Six Revisions in External

5 Ways Web Design Impacts Customer Experience

Web design is one of the most important parts of any Internet marketing strategy.

It has a huge impact on the digital customer experience in several different ways. Your site’s aesthetics, usability, any other crucial factors are essential to your company’s long-term online success.

But how dramatically does it actually impact your bottom line?

In this post, we’ll take a look at five major aspect of web design and how you can improve all of them.

1. Appearance

27 Jun. 2017 Posted by A List Apart in External

Team Conflict: Four Ways to Deflate the Discord that’s Killing Your Team

It was supposed to be a simple web project. Our client needed a site that would allow users to create, deploy and review survey results. Aside from some APIs that weren’t done, I wasn’t very worried about the project. I was surprised that my product manager was spending so much time at the client’s office.

Then, she explained the problem. It seemed that the leaders of product, UX and engineering didn’t speak to each other and, as a result, she had to walk from office to office getting information and decisions.

6 Jun. 2017 Posted by A List Apart in External

Color Accessibility Workflows

A note from the editors: We’re pleased to share an excerpt from Chapter 3 of Geri Coady's new book, Color Accessibility Workflows, available now from A Book Apart.

The Web Content Accessibility Guidelines (WCAG) 2.0 contain recommendations from the World Wide Web Consortium (W3C) for making the web more accessible to users with disabilities, including color blindness and other vision deficiencies.

30 May. 2017 Posted by A List Apart in External

The Mindfulness of a Manual Performance Audit

As product owners or developers, we probably have a good handle on which core assets we need to make a website work. But rarely is that the whole picture. How well do we know every last thing that loads on our sites?

16 May. 2017 Posted by A List Apart in External

Web Maintainability Industry Survey: How Do We Maintain?

A note from the editors: As a community, we can learn so much from discovering what other developers are doing around the world. We encourage everyone to participate in this very brief survey created by Jens Oliver Meiert. Jens will share the results—and an updated guide to web maintainability based on the findings—in a few weeks.

How often do we consider the maintenance and general maintainability of our websites and apps? What steps do we actively take to make and keep them maintainable? What stands in the way when we maintain our and other people’s projects?

9 May. 2017 Posted by A List Apart in External

Fait Accompli: Agentive Tech Is Here

A note from the editors: We’re pleased to share an excerpt from Chapter 2 of Chris Noessel's new book, Designing Agentive Technology, AI That Works for People, available now from Rosenfeld Media. For a limited time, ALA readers can get 20% off Chris's book by using the code 'ALADAT' on the Rosenfeld Media site.

2 May. 2017 Posted by A List Apart in External

User Research When You Can’t Talk to Your Users

It’s not breaking news to say that the core of UX, in a vacuum, is talking to your users to gather insights and then applying that information to your designs. But it’s equally true that UX does not happen in a vacuum. So what happens when you don’t have the budget or the timeline to run user tests, card sorts, or stakeholder interviews? What should you do when your company doesn’t want you bothering the paying customers who use their software? In short, how do you do UX research when you can’t get direct access to your users?

18 Apr. 2017 Posted by A List Apart in External

Focus on What You Do Best and Outsource the Rest

With consumer expectations growing year after year, high quality web design and development services are in top demand. If you want to be the one to deliver those high-end results, then you’ll need to focus on playing to your strengths and be comfortable entrusting everything else to others.

11 Apr. 2017 Posted by Six Revisions in External

How to Fix (and Avoid) Traffic Drops after a Website Redesign

No matter how state-of-the-art your company’s website may have seemed when you first launched it, there comes a time when every site can benefit from a redesign. Given the multitude of algorithm changes than happen each year, and regular shifts in consumer Internet use, it can be nearly impossible for an outdated website to deliver the online results you need.

If you’ve recently launched a redesign, you were likely excited to see the results of your revamped site, like increases in traffic, con...

4 Apr. 2017 Posted by A List Apart in External

Widen Out: Using Your Blog to Attract New Clients

Attracting future clients on autopilot—that’s the whole point of your website, right? Most freelancers accept the story that great work attracts leads, but I’m going to be straight with you: clients have no clue you exist. What usually tips the balance isn’t your portfolio—they see plenty of those.

Pages